Operations Staff Application

Operations Staff Application

We are hiring for 2 types of customer service staff positions:

Shuttle/Customer Service: Checking in customers as they arrive, helping load and secure trailers with boats and boards, transporting customers and equipment to various locations in Richmond, and working with the Reservation team to make sure trips run smoothly.

Reservations/Logistics: Helping customers chose the right service for them, answering any questions about Riverside’s offerings, scheduling outings, as well as communicating with other Riverside staff to ensure guides and customers have everything they need to have a great experience.

Riverside Outfitters is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or disabling condition.

(Certifications, Comercial Drivers Llicense etc)

The Riverside Story

ADVENTURE IS IN OUR ROOTS

Each year we consider ourselves lucky to get to show over 4,000 customers why Richmond is the best river city in the U.S. Come play with us!

Best in RVA

Providing award-winning adventures since 2005

Professionalism

Top shelf, customer-focused guides and staff

Personal Service

Email us, phone us, or just swing by the shop. We'll answer all your questions as best we can

High-Quality Equipment

We invest in top-of-the-line rafts & expedition equipment

Responsible Travel

Commitment to the environment, our river and our community is why we still love our job after 19 years.

Unmatched Convenience

Our location and ability to deliver you a super-fun and convenient experience is second to none